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Building relationships

How do you gain the respect of those around you?  How do you become a person of influence?  How do you let them know you can be trusted?  These are all questions I have been attempting to answer and then put into practice at work.  The bottom line is relationship.  You have to build a solid relationship with them in order to be effective in leadership.

Currently I am spending my time at work getting to know the computer system and the flow of the clinic.  The computer has been very challenging.  It is a very "rich" system as someone said this week.  It is the most thorough charting program I have ever used.  Not only does it keep track of health information, but it schedules, faxes, bills, and a host of other items as well.  I have also had to start learning the process of coding.  This is where you pick the right diagnosis in order to get paid from the insurance companies.  The other side to that is learning the insurance companies and what they will and will not approve for treatment.  In order to become proficient with all these things, I have been working as a Medical Assistant, in the room, with the doctors as they see patients.  The last two days have been exhausting, but it has actually helped me unbelievably.  What was a complete jumble of separate computer functions last week, I am now able to actually do this week as a patient visit.

While this training is key to future assignments, the more important task has been getting to know my co-workers.  Talking to them about their families and how they spend their off duty time is important to understanding who they are.  It is about sharing in their lives.  We all have similar experiences in some way and that is how you become connected.  This is also true for the patients I come in contact with.  I want the same trust from them.  I want them to know they can seek me out and get solid advice and answers to questions.  You have to meet people where they are.  This is something Jesus was very good at doing.

The bible is full of stories about Jesus going to the people.  He talked with anyone.  He conversed with the priest and elders.  He ate with tax collectors.  He touched lepers and told prostitutes how to be saved.  He went to the people and told them how their life could be changed.  There was no barrier between Him and anyone.  What happened when He did this, they believed and trusted in Him and their lives were transformed.  That is what I want in my sphere of influence.  I want people to see Jesus through me. 

In His service
Mally

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